SUPPORT / SAMPLES & SAS NOTES
Problem Note 49582: A campaign fails to update counts and an error occurs
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Updating counts in a SAS® Customer Intelligence campaign might fail with the following error:
This occurs if the campaign diagram contains a Link node connecting through a Cell node to a Communication node and the counts in the upstream linked campaign have changed.
To work around this problem:
- Select Act as a marketing cell in the Link node properties dialog box.
- Remove the Cell node from the diagram.
- Connect the Link node directly to the Communication node.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 6.1 | 9.3 TS1M2 | ||||